FaDesign, LLC., accepts returns of unused, with original tags and packaging. We offer free return shipping within 30 days of purchase, and will apply a 15% restocking fee. Upon receiving the return item, a refund will be processed to your original method of payment.
Please note that there are exceptions to our return policy stated below: Discounted items sales are final, and cannot be returned.
To return a purchased item, follow the steps below:
1. Email us your order number and state which items you would like to return.
2. We will email you a return label back.
3. Make sure the items you are returning do not have any visible signs of damaged and have the original tags on.
4. Package the products into their original packaging.
5. Put the products into shipment packaging and label it.
6. Bring your package to the post or order a free pick-up from your location.
We will process your return within 10 days of receiving it and items will be assessed whether or not they are eligible for refund. If your return products are accepted, you will get the refund within 14 to 30 days of the return.
